Legal Stuff

Payment policy

All payments to Netwire Solutions LLC for any dedicated server sale, static IPs, bandwidth upgrades, domain registrations and domain transfers are non-refundable.

Account and policy term

The effective date of these Terms and Conditions and the Acceptable Use Policy is the date of acceptance by the Customer of services from Netwire Solutions LLC, and they shall remain in effect until Customer terminates his/her account or Netwire Solutions LLC cancels the Customer’s account.

Netwire Solutions LLC reserves the right to change the terms and conditions of use or it’s Acceptable Use Policy at any time. Notification of changes will be announced via email. If customer does not agree to changes, Customer may cancel services by giving Netwire Solutions LLC proper written notice as directed herein.

Termination for cause

Netwire Solutions LLC may terminate an account at any time for any violation of this Acceptable Use Policy or for failure to pay bills for service. Such termination generally means that all files are deleted and all services, including mail forwarding are rescinded. Customer will not receive a refund for any prepaid services.

All losses and expenses suffered by Customer as a result of such termination will be Customer’s to bear alone, and Netwire Solutions LLC will have no liability whatsoever.

Provision of services

Netwire Solutions LLC will provide services on its host computing systems to customers in exchange for payment of fees and compliance with these Terms and Conditions and the Acceptable Use Policy. Netwire Solutions LLC services are defined as the use by Customer of computing, telecommunications, software, and information services provided by Netwire Solutions LLC. These services also include the provision of access to computing, telecommunications, software, and information services provided by others via the worldwide computer network known as the Internet.

Security of accounts

Netwire Solutions LLC accounts are for individual Customers. Customer therefore agrees not to share the password of the account with others. Customer agrees to maintain a secure password to the account and is responsible for any use of his/her account. Customer agrees not to use any Netwire Solutions LLC services to obtain the passwords of other customers on Netwire Solutions LLC or other systems. Customer agrees not to use Netwire Solutions LLC services to make unauthorized attempts to access any systems and networks.

Use of internet services

Customer agrees not to use Netwire Solutions LLC services to violate copyright or other intellectual property rights. For example, Customer may not upload or download commercial software in violation of software license agreements. Customer agrees to use the services provided by Netwire Solutions LLC as permitted by applicable local, state, and federal laws. Customer agrees, therefore, not to use these services to conduct any business or activity that is prohibited by law.

Specific acceptable use policies

Netwire Solutions LLC believes that the First Amendment rights of free speech, freedom of the press, and freedom of association apply to the Internet to the same degree as they do to print media. Netwire Solutions LLC has no intention of infringing upon those rights. In fact we encourage using your own creativity and self expression within the limits of the law.

Unauthorized use of accounts or computers

Netwire Solutions LLC will react strongly to any unauthorized use or attempted unauthorized use of an Internet account or computer without the owner’s authorization. Whether or not the attacked account or computer belongs to Netwire Solutions LLC, such attempts include but are not limited to “social engineering” (tricking other people into releasing their passwords), password cracking, security hole scanning, and denial of service attacks.

Possible actions including warnings, account suspension or cancellation, and legal action, according to the seriousness of the attack.

Email privacy

Electronic mail passes through multiple mail servers from source to destination on the Internet. One can never be guaranteed privacy from every possible mail server; therefore, customers seeking total privacy should use some encryption scheme, such as PGP to render their messages unreadable by eavesdroppers.

With regards to Netwire Solutions LLC mail servers, Netwire Solutions LLC places a high value on privacy, and will normally only examine Customers’ mail to troubleshoot E-mail delivery problems, protect system security, or to comply with a lawful warrant or court-order.

Netwire Solutions LLC will not divulge Customer account information, except at the direction of a lawfully served warrant.

Commercial advertisements

Commercial advertising is an accepted and welcome use of the Internet. However, there is appropriate and inappropriate Internet advertising. ISP’s that don’t abide by this Internet standard may be denied access to newsgroups and in some cases to the Internet entirely.

Commercial advertisements are unwelcome in most Usenet discussion groups and on most E-mail mailing lists. Inappropriate postings may result in account suspension or cancellation. See the newsgroup or mailing list’s charter for whether advertising is allowed or not. Unsolicited commercial advertisements sent out via E-mail or to many off-topic newsgroups are not allowed. Generally ads should be placed in the “.biz” newsgroup hierarchy.

Sending a message, such as unsolicited e-mail, especially an un-requested advertisement, to multiple recipients is by itself “spamming”, unauthorized use of E-mail, unless the individuals have specifically requested to be added to a mailing list on that topic. Any mail or complaints or abuse will result in suspension of the account for 5 days until proof is shown that mailing has stopped. No mass mailing to, from or involving Netwire Solutions will be tolerated, period.

Make money fast

Any mailing or posting of “Make Money Fast” (MMF) or “Fast Cash” or pyramid schemes or chain letters of any sort will result in quick account termination. Pyramid schemes are illegal no matter how the message is presented. Pyramid schemes are NOT permitted.

Spoofing email and news posts

All Customer E-mail and news posts shall have the Customer’s valid account name in the header. You may use another existing Netwire Solutions LLC or non- Netwire Solutions LLC E-mail address in the “reply to” field as long as it is clear that the post came from your Netwire Solutions LLC account. Use of standard “anonymous re-mailers” is allowed for private (noncommercial) E-mail and posting.

Illegal material (Copyright)

Netwire Solutions LLC assumes no legal liabilities relating to Customer’s use of Netwire Solutions LLC computer network and equipment. However, Netwire Solutions LLC requires that its customers not use Netwire Solutions LLC network for illegal purposes. In any legal matters that result from a Customers action, Netwire Solutions LLC is under no obligation to defend itself rather than settle.

Any losses suffered by Netwire Solutions LLC to settle or defend legal action, and all civil or criminal penalties inflicted on Netwire Solutions LLC as a result of any Customers act are payable by the customer. Customer shall have no defense against prompt and full repayment to Netwire Solutions LLC. When presented with a search warrant, Netwire Solutions LLC is obligated to release appropriate information requested, and will cooperate with the authorities in any criminal investigation.

While Netwire Solutions LLC recognizes that the legal status of the Internet has not yet been fully resolved, Netwire Solutions LLC considers certain actions illegal and therefore not allowed on its network, for example; unauthorized distribution of copyrighted material; exploitation of minors; and unauthorized use of computer resources.

Netwire Solutions LLC makes no representations concerning any attempt to review the content of sites hosted on its servers, and so Netwire Solutions LLC is not responsible for the accuracy, copyright compliance, legality or decency of material contained in sites hosted on its servers. Any type of pornography is not allowed on our servers. If any material is found we will terminate your account.

Harassment

Harassment or abusive use of E-mail and other Internet services is a serious misuse of Internet resources. Netwire Solutions LLC will handle incidents of harassment on a case-by-case basis, consulting with the parties involved. If you wish to report harassment, or abuse of services, please email abuse@Netwire Solutions LLC.com and the abuse dept will get back to you as soon as possible.

Inappropriate use of web service

Netwire Solutions LLC provides space for commercial web pages with some services. Netwire Solutions LLC maintains no responsibility for the content of such pages. Netwire Solutions LLC will handle complaints about inappropriate web pages on a case-by-case basis. Examples of inappropriate information include downloadable virus code, bulk E-mail lists, illicit advertising, and web-based services that allow members of the public to send E-mail or post news anonymously.

IRC rules

IRC client software is not allowed to be run through a shell account on any servers owned by Netwire Solutions LLC. IRC client software must be run from the users own computer.

Bots (automated IRC programs) run against any programs, community talk programs, video, audio or text servers, even if they are run from your own machine, are not allowed via a Netwire Solutions LLC connection. This policy also includes eggdrops.

If Netwire Solutions LLC receives a complaint, Netwire Solutions LLC will investigate the abuse and, if a violation has occurred, may put the account on hold or remove the abusers account. Full payment for the entire contract term will still be due, even with no further services provided.

Customer agrees to abide by Netwire Solutions LLC interpretation of the above. If Customer needs help interpreting or applying these rules, Customer should ask Netwire Solutions LLC support staff for assistance.

Abuse of Netwire Solutions LLC Services

Any use of Netwire Solutions LLC system resources that disrupts the normal operation of the system or the use by other Netwire Solutions LLC customers is considered to be abuse of system resources and is grounds for administrative intervention.

Use of Netwire Solutions LLC computers or Internet connection to send ping or other packets in an attempt to deny service to another user is considered abuse. Depending on the nature and the severity of the abuse, the customer may receive an E-mail warning, have his processes halted, or have his account suspended. If the misuse is unintentional or has under other mitigating circumstances, the suspension may be rescinded but may require a reconnection charge.

Customers who believe their activity has been inappropriately handled may appeal to Netwire Solutions LLC Management.

Backup Services of Netwire Solutions LLC

The customer is solely responsible of maintaining a backup of their site files, e-mails, and other files such as MySQL databases, etc. Netwire Solutions does offer weekly backup services of their files for free of charge, however in any event if those backups are corrupted the customer is still responsible of maintaining a backup of their files.

30-day Money Back Guarantee

If the Customer feels that they are unsatisfied with our services within the 30 days of signing up with Netwire Solutions LLC we will refund the amount back to the Customer.

• We do not refund domain fees and SSL Certificate fees.
• The Customer should contact us directly at billing@netwire-solutions.com if they feel not satisfied.
• The refund process may take up to two to six weeks.

Reporting Abuse

Please see abuse@netwire-solutions.com for information on the abuse reporting policies of Netwire Solutions LLC.

Warranties

Netwire Solutions LLC makes no warranties of any kind, whether expressed or implied, for its services. Netwire Solutions LLC specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Netwire Solutions LLC will not be held responsible for any losses or damages resulting from delays, non-deliveries, mis-deliveries, service interruption, or Customer’s or Netwire Solutions LLC errors or omissions. Netwire Solutions LLC will not under any circumstances be responsible for consequential damages. It is the customer’s sole responsibility to backup their content.

Netwire Solutions LLC reserves the right to suspend or terminate accounts for any reason, if, in Netwire Solutions LLC opinion, the Customer is disrupting or threatening the operation of this site and/or the Internet or its components. In the context of this AUP, using other sites or servers to abuse the net via Netwire Solutions LLC access is regarded the same as using Netwire Solutions LLC site.

Applicability

These rules cannot be superseded by any verbal agreements of Netwire Solutions LLC employees or customers. Any agreement modification or special changes to this AUP must be in writing and signed by an officer of the Company.

Jurisdiction

The laws of New Jersey shall govern the validity, construction and performance of this AUP and Customers agreement to abide by this AUP.

Servability

If any provision of this policy is held by a court to be contrary to law, the remaining provisions will remain in full force and effect.